Shipping policy

Last updated: August 12, 2026

Shipping

Every order is packed and shipped from our facility in the United States. Orders are processed within 1 to 2 business days, excluding weekends and holidays. You will receive a confirmation email when your order is placed and a tracking email as soon as it ships.

United States

Standard shipping is free on every US order, with no minimum purchase. Most orders arrive within 3 to 7 business days after processing. Delivery estimates are shown at checkout and may vary by destination and carrier conditions.

International

Available shipping options and rates for destinations outside the United States are shown at checkout. International delivery times vary by destination. Any customs fees, import duties, or taxes charged by the destination country are the responsibility of the customer.

Order changes and address corrections

If you need to change your shipping address or cancel an order, contact us as soon as possible through our contact page. We will do our best to catch your order before it leaves our facility. Once an order has shipped we are unable to change its destination.

Lost, damaged, or incorrect orders

If your order arrives damaged, is missing items, or contains the wrong products, contact us within 7 days of delivery with your order number and a photo of what you received. We will make it right with a replacement or a refund at no cost to you. If your tracking shows delivered but your package has not arrived, let us know and we will help track it down or send a replacement.

Returns

We accept returns of unopened products in their original packaging within 30 days of delivery. For full details, including how refunds are issued and how we handle opened products, please see our refund policy.

Questions

Reach us any time through our contact page and we will get back to you within 1 business day.